Operations Coordinator

JOB TITLE: OPERATIONS COORDINATOR

DEPARTMENT: OPERATIONS DEPARTMENT

Reports to: Chief Operating Officer

In this role you will be responsible for supporting the coordination and running of the Operations Department alongside the Operations Manager and a wider team of technicians and coordinators.

Responsibilities include:

Liaising with the sales support team to provide all art services for display and appointment needs

Ensure Gallery display for appointments and exhibitions are coordinated in a way that supports the Halcyon vision and its values, and ensure all sales-related demands are executed in a timely manner

Overseeing movement of stock and accurate maintaining of records

Check artwork quality and assessing condition

Tracking all products/issues, ensuring correct route is followed

Liaise with suppliers re on-going orders / timeframes / cost management

Assist department with supplier deliveries and collections

Coordinating logistics and installations for UK and oversees appointments

Working closely with suppliers and artists’ workshops

Administrative duties for the department, including:

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• Providing office support to the Department Manager
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• Providing cover for colleagues in their absence
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• Research into competitive suppliers, building new relationships
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• Development of Department paperwork – initiate ideas for future development
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Develop a direct and positive working relationship with the operations office team, sales support team and maintain sound communication with other team members

Key Qualities Required:

Essential:

3+ years of experience in a logistics role gained within a gallery, auction house or museum setting

Strong communication skills at all levels

High level of attention to detail

Highly organized; accuracy with figures / sensitive data

Assertive, yet calm demeanour

Acute awareness of Supply and Demand Chain

Pro-active at all times; works to own initiative

Team player

Office 365 fluency

Beneficial but not essential:

Additional language(s)

Understanding of customs procedures

Client liaison experience

Understanding of framing methods